Shipping policy

Shipping Policy for Digital Products

At MindRoot LLC, we strive to provide a smooth and efficient delivery process for all your digital product purchases. Below are the details about how we handle digital orders.

Delivery Process for Digital Products

  • Delivery Method: All digital products, including diet plans and related services, are delivered via email. After your purchase, you will receive an email containing your digital product along with any necessary instructions, resources, or access details.

  • Delivery Confirmation: You will receive an order confirmation email immediately after purchase, followed by a separate email with your digital product.

  • Email Contents: This email will include your download link (if applicable), usage instructions, and support contact information.

Shipping Range

  • Countries: We deliver digital products worldwide with no restrictions.

Shipping Costs

  • Free Delivery: All digital products are delivered free of charge via email to customers everywhere.

Order Processing Time

  • Processing Time: Orders are typically processed within 1–2 business days, Monday through Friday.

  • Order Confirmation: You will receive an order confirmation email within 1 business day of your purchase.

  • Weekend Orders: Orders placed on weekends will be processed on the next business day.

Estimated Delivery Time

  • You will generally receive your digital product within 24 hours after processing.

  • If there are any delays (e.g., due to payment verification), we will notify you promptly via email.

Tracking Information

  • Once your order is processed, you will receive an email containing all relevant details, including download links or access instructions.

  • For any delivery or access issues, please contact us at info@shredstacks.com.

Missing or Incorrect Items

  • If you do not receive your digital product within the expected timeframe or experience any issues with the content, contact us immediately at info@shredstacks.com.

  • We will promptly investigate and either resend the product or issue a full refund if necessary.

Return and Refund Policy

  • Since digital products are delivered electronically, we do not accept returns unless there is a problem with delivery or the product content.

  • Refund requests will be reviewed and processed within 7 business days if approved, and refunds will be issued to the original payment method.

  • Refunds may be granted if the product is defective, incorrect, or significantly different from the description.

Business Information

Company Name: MindRoot LLC
Business Address: 8 The Green Ste A, Dover, DE 19901
Email: info@shredstacks.com
Operating Hours:
Monday to Friday: 9:00 AM – 5:00 PM EST
Saturday and Sunday: Closed

Customer Support Response Time: We aim to respond within 24 hours during business days.